How can I ensure I use my card securely?

Here are some guidelines for using your card safely:

 

  • Do not reveal your PIN to anyone
  • Do not write down your PIN on or next to the credit card
  • If you suspect that someone has obtained your PIN code or that an unauthorized person has used your card, report it immediately to Qred's customer service
  • Do not share card details with a merchant whose reliability you find suspect
  • Avoid using unknown computers or unknown online shopping software
  • Make sure you keep track of your card's transaction history to make sure everything is in order
  • Only approve the transactions you recognize, contact us in regards to others 
  • Use limited access to e-wallet with PIN code, password or other extra security solution.
  • Don’t forget to block your card if you’ve lost it


But if the accident still occurs: What do I do? Below you will find frequently asked questions about what to do if someone used your card or got information about your PIN.