I can not find my card, but I'm not sure I lost it. What should I do?

Better safe than sorry, if you cannot find your card you should block it. In the Qreds app, you can lock the card temporarily, which can give you time to find the card. To do this, go to "Card settings" and then "Block card". This blocking is reversible in case you would find your card 

But if you do not find the card, we kindly ask you to contact Qred's customer service to order a new one.